AI support thatnever sleeps.
Resolve up to 80%* of customer questions instantly with the Chattie AI widget. Set it up in minutes, train it on your own data, and go live.
- No coding
- 5-minute setup
- EU data, GDPR
A Chattie walkthrough: styling the widget, uploading knowledge and mapping it, switching on bookings through a custom API, and answering a customer on the website with a confirmed booking.
* Indicative results from Chattie's internal testing on model scenarios. Actual results vary with the quality of your source material and the types of questions you get.
Knowledge Base
Your knowledge, intelligently connected
Upload documents, connect websites or product feeds. Chattie processes everything automatically so your assistant can put your knowledge to work.
- DocumentsAutomatic extraction and structuring from PDF, DOCX and TXT
- WebsitesAutomatic crawling with configurable depth
- Product feedsGoogle Shopping, Heureka, custom XML/JSON
Do you have this in stock?
Yes, 12 in stock. Ships today.
Do you have this in stock?
Yes, 12 in stock. Ships today.
AI Pipeline
Every message goes through an intelligent process
From the moment a message arrives to the answer your customer reads, Chattie analyses the context, assesses the risk and picks the right tone.
“My parcel hasn’t arrived for the third time — this is unacceptable!”
Everything you need
A complete support toolkit
Widget, tickets, integrations and analytics in one app. No developers, no waiting.
One line of code
Add Chattie to your site with a single line of code. Style the widget to match your design and change it in real time without touching the code again.
<!-- Chattie Widget --> <script src="https://cdn.chattie.cz/w.js" data-key="your-key"></script>
AI and humans in one queue
Anything the AI can’t resolve goes to an agent with the full context. No question goes unanswered.
Connect what you already use
Your store, feeds, email and your own systems via webhooks and API.
See what customers are asking
Conversation volume, resolution rate and the most common topics. You’ll see where to fill the knowledge gaps.
How it works
From setup to live in minutes
We took the complexity out. You don’t need a development team to launch sophisticated AI support.
- 1
Install the script
Copy one line of JavaScript and paste it into your site’s head.
- 2
Train the AI
Upload your documents or let Chattie crawl your site and learn your business.
- 3
Go live
Switch it on and watch your ticket volume drop by up to 80%.*
Pricing
Pick a plan that grows with you
Start free and move to a paid plan when you need more. No hidden fees, cancel any time, effective at the end of the period.
Free
A starter plan to try Chattie for free.
- 20 AI conversations per month
- 2 agent seats
- 1 project
- 1 widget
- 25 MB of knowledge base
- 7 days of message history
- Integrations
- Chattie branding removed
- Support
Start
For smaller stores and teams getting started with AI support.
- 150 AI conversations per month
- Unlimited agent seats
- 1 project
- 3 widgets
- 500 MB of knowledge base
- 1 integration
- 30 days of message history
- Standard support
- Chattie branding removed
Business
For growing stores with more channels and integrations.
- 400 AI conversations per month
- Unlimited agent seats
- 5 projects
- 15 widgets
- 2 GB of knowledge base
- 3 integrations
- 1 year of message history
- Chattie branding removed
- Standard support
Pro
For large operations with high conversation volume.
- 1,200 AI conversations per month
- Unlimited agent seats
- 20 projects
- 50 widgets
- 10 GB of knowledge base
- 10 integrations
- 3 years of message history
- Chattie branding removed
- Priority support
When you use up your monthly AI conversation limit, you can switch on extra usage. You set a mandatory monthly cap in CZK that you'll never pay more than. Extra conversations are billed afterwards for each calendar month.
For businesses with a Czech company ID (IČO) · paid in advance
Pay by bank transfer against an invoice or by card (Visa, Mastercard, Apple Pay, Google Pay) via the Comgate payment gateway. With card payment, each following period is charged automatically; you can cancel this in the app at any time.
I’m not VAT registered, so the prices shown are final. Need higher volumes or a custom solution? Get in touch.
How long does it take to set Chattie up?
Setting Chattie up takes 5 to 10 minutes. Paste one line of JavaScript into your site, then upload documents or let the AI read through your website. No complicated configuration needed.
Do I need technical skills?
No — Chattie is built so that anyone can use it. Adding the code is as simple as adding Google Analytics. For more demanding setups we offer video guides and customer support.
What does the AI learn from?
Chattie learns from your documents, website articles, FAQs and any other material you give it.
What if the AI can’t answer?
If Chattie can’t answer a question, it automatically offers the customer the option to leave their contact details or reach a human agent. No question goes unanswered.
Is Chattie secure?
Yes, security is our priority. All data is transmitted encrypted and stored on secure servers in the EU. Answers are generated using a language model operated by a trusted processor; we never sell customer data, never use it for third-party marketing, and never use it to train outside models. All processing complies with the GDPR.
Can I try Chattie before buying?
Yes. You can use the Free plan at no cost and with no time limit; just sign up. We don't offer trials of paid plans. If you'd like to see the paid features in action, book a personal demo with us.
How are paid plans paid for?
Paid plans are for businesses with a Czech company ID (IČO) and are paid in advance. Right after you order, you receive an invoice due in 7 days and the plan starts immediately. Upgrades take effect at once; downgrades and switching to Free take effect at the end of the paid period.
What languages does Chattie speak?
Chattie supports dozens of languages including Czech, Slovak, English and German. The AI detects the customer’s language automatically and replies in the same one.
Personal demo
Want to see Chattie working on your own data?
We’ll walk you through the rollout and show Chattie live on your own content. Prefer to start right away on your own? Sign up free.
- Free initial consultation
- We’ll help with the setup
- No commitment